Shipping & Delivery

We are actively looking for new shipping partners to offer the best delivery services to our valuable customers. Currently we use Australia Post as our main shipping provider.

 

Expected Shipping/Delivery Time

It will take 1 to 3 business days to process your order prior to shipping. Once your order is on the way, we will notify you by email.
Once your order is on the way, it will take up to 2 - 8 business days for normal shipping, or 1 to 4 business days for express shipping. For more specific time and coverage information, please refer to Australia Post website.
However, shipping and delivery time do vary during busy shopping seasons such as Christmas or Easter. We recommend you to allow up to 2 weeks for your order to arrive.

 

So when do you contact iPhone Tailor?

Do not hesitate to contact us anytime when you have questions regarding your order, and our team will get back to you in a timely manner.

 

How much is shipping?

For orders over $100 , you will receive a FREE shipping discount. For any other cases, normal shipping is available from $10, and Express shipping is available from $15. Price may vary based on the quote received from our shipping provider.

 

Can I track my order?

Tracking is available for majority of the orders, and we will provide you tracking information once your order is on the way. Alternatively, if you are a registered iPhone Tailor user, you can always log back to our website to track the progress of your order.

 

Need support for my order?

If you have any questions regarding your order, always free feel to contact us at info@iphonetailor.com.au.